1. Subscription & Billing
DotRadar Pro is billed at $129 per user per month, charged monthly in advance. There is no contract and no minimum term: subscriptions are month-to-month and you may cancel at any time. Should pricing ever change, existing subscribers will receive advance notice before it takes effect. Subscriptions begin on the date of your first payment. You will receive an email receipt for each billing cycle.
2. Month-to-Month & Cancellation
Your subscription is month-to-month with no long-term commitment. You may cancel at any time by contacting hello@dotradar.io. Cancellations take effect at the end of the current billing period — no partial refunds are issued for unused days.
3. Free Trial
New users receive a 15-day free trial with full access to all features. No credit card is required to start a trial. After the trial period, access is suspended until a subscription is activated.
4. Acceptable Use
DotRadar is licensed for your internal business use only. You may not resell, sublicense, or share access credentials with individuals outside your organization. Data exported from DotRadar must comply with applicable federal and state privacy laws, including any restrictions on contacting motor carriers.
5. Data Sources
Carrier data is sourced from publicly available FMCSA records and third-party enrichment services. DotRadar makes no warranty as to the completeness or real-time accuracy of this data. Users are responsible for independently verifying carrier information before making business decisions.
6. Limitation of Liability
DotRadar is provided "as is." To the fullest extent permitted by law, DotRadar LLC shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform, including lost profits or business interruption.
7. Changes to Terms
We may update these terms from time to time. Continued use of DotRadar after notice of changes constitutes acceptance of the revised terms.
8. Data Ownership, Usage License & Your Imported Data
You retain ownership of the data you import into DotRadar from your CRM or third‑party data tools (e.g., ZoomInfo, Apollo, Seamless.ai) ("Customer Data"). You grant DotRadar LLC a worldwide, royalty‑free license to host, process, and use Customer Data and your platform‑usage data (including how you and your team interact with the platform) to operate, secure, improve, and develop the platform and its intelligence features. You represent and warrant that you have all rights and consents necessary to import Customer Data and that doing so does not violate any agreement (including the terms of the data provider you exported it from) or applicable law. Aggregated, de‑identified data derived from platform usage may be used by DotRadar without restriction. You may request deletion of your Customer Data by emailing hello@dotradar.io; we honor verified deletion requests as required by applicable law.
9. Confidentiality & Trade Secrets
The DotRadar platform contains proprietary and confidential information and trade secrets of DotRadar LLC, including without limitation its persona scoring models and methodologies, buying‑trigger and RadarIQ learning logic, tech‑stack and incumbent‑vendor detection methods, Collective IQ intelligence, data pipelines, non‑public interfaces, and the selection, structure, and enrichment of its carrier dataset (collectively, "Confidential Information"). You agree, during and after your use of the platform, to: (a) keep Confidential Information confidential and not disclose it to any third party; (b) use it solely for your permitted internal business use of the platform; and (c) not disclose it to, or use it for the benefit of, any competitor of DotRadar. You will not, and will not permit or assist any third party to, copy, reproduce, scrape, crawl, bulk‑export, reverse engineer, decompile, disassemble, or otherwise attempt to derive, recreate, or build a competing or derivative product or dataset from the platform, its outputs, its underlying data, or its methods. These obligations do not apply to information that is or becomes publicly available through no fault of yours. You acknowledge that unauthorized use or disclosure would cause irreparable harm for which monetary damages are inadequate, and that DotRadar LLC is entitled to seek injunctive relief in addition to any other remedies.
10. Restrictions on Use
In addition to Section 9, you may not: use automated means (bots, scrapers, scripts) to access or extract data from the platform beyond normal interactive use; access the platform to build or inform a competing product; circumvent or probe usage limits, authentication, or security controls; or share your account credentials. DotRadar may monitor usage for abuse and may suspend or terminate accounts that violate these terms.
11. Limitation of Liability
DotRadar is provided "as is." To the fullest extent permitted by law, DotRadar LLC shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform, including lost profits or business interruption.
12. Changes to Terms
We may update these terms from time to time. Continued use of DotRadar after notice of changes constitutes acceptance of the revised terms.
13. Governing Entity & Contact
DotRadar is owned and operated by DotRadar LLC. These terms are governed by the laws of the United States and the state in which DotRadar LLC is organized. Questions? Email us at hello@dotradar.io.
Last updated: July 2026 (v2) · © 2026 DotRadar LLC. All rights reserved.
